IMPORTANT – Please contact us first
about your intentions and reasons for your returns before mailing it out.
Returns or exchanges sent to us
without prior notification may not be processed depending on the condition of
- If you want to return or
exchange an item, please let us know via the “Contact Us” page. We will
handle returns on a per item basis.
- We only take returns if your
item is damaged on arrival or when you received the wrong item.
- Item(s) you return must be
in their original form (unused and unaltered).
- We will NOT process any
returns or exchanges after 30 days.
- We do not accept items to be
exchanged that were already previously exchanged.
RETURN SHIPPING COSTS –
- We do not cover shipping
costs for returns/exchanges unless there was a mistake with the order.
RETURN ADDRESS –
A return address is included in the packing slip.
CANCELLATION POLICY –
- Orders are processed very
quickly and work begins on them very soon after the order is placed. In
most cases, you won’t be able to cancel an order after it has already been
processed. Cancellation requests will be treated on a case by case basis.
Please send any questions you have about an item BEFORE you place your